Citi Custom Cash Card: Application Guide

If you’re looking for a cash-back credit card with great perks, Citi’s personalized cash card is worth checking out. This card gives you cashback on your highest eligible spend category every billing cycle. You also get cashback on all other purchases, a cashback bonus after you open your account, and no annual fee.

In addition to all the great benefits mentioned above, there are many other benefits that you should discover. And to discover and purchase all the benefits of the Citi Personalized Cash Card, just read this article. Here we walk you through the entire card application process and give you full details of the benefits and services offered by the Citi Personalized Cash Card.



If you apply for a Citibank custom cash card through the Online Access application process, you must agree to receive monthly statements and certain legal notices electronically. Once you complete the online application process, you will be able to adjust your preferences for receiving paperless statements and legal notices.

  • Visit and provide the following Personal Information:
  • First Name
  • Last Name
  • Home Address
  • Click on I’d like to provide a P.O. Box address. (opt.)
  • Social Security Number
  • Date of Birth (MM-DD-YYYY)
  • Country of Citizenship
  • Please provide at least one phone number.
  • I want to provide a Home Phone Number (opt.)
  • Email Address
  • Security Word
  • Financial Information
  • Part of my total annual income is exempt from U.S. federal income tax (opt.)
  • Please note that if you are not sure whether any of your income is taxable, please refer to your tax documents or consult with your tax professional.
  • Total Annual Income in $
  • Monthly Mortgage/Rent Payment
  • Authorized User- I want to add an Authorized User to this account now. (opt.)
  • Once you complete your registration process, you will be taken to the Terms & Conditions portion of our site. You will notice a check box labeled “I agree to these terms.” Please check that box before proceeding further in your shopping experience. Additionally, if a membership offer is being discussed, please review the Paperless Terms & Conditions and Alerts Terms & Conditions sections provided by Citi Custom.
  • NOTE: Before applying, you must check all boxes. Click the blue box “Agree and Submit” and then you are all done!


  • The Citi Custom Cash Card offers several benefits to customers. Automatic alerts keep you informed, reducing your stress levels. Once you’ve set up alerts, we’ll send you an email or text message to notify you of your balances, payments due, or when you go over your credit limit.
  • You may shop with confidence in millions of places online and in apps using Digital Wallets. Using digital wallets such as Apple Pay, Samsung Pay, and Google Pay, you may speed through checkout while still taking advantage of all of your card’s wonderful features.
  • Customer support professionals are accessible 24 hours a day, 7 days a week to assist you with any questions or issues that may arise during your experience using the Citi Custom Cash Card


  • The Citi Custom Cash Card offers several different options for earning rewards, including a 5% cashback on your top qualifying spend category purchases, which is automatically applied to your account each month.
  • You can also earn 1% cash back on all other purchases, indefinitely—which is especially useful if you have multiple cards or credit lines and want to maximize the benefit of points earned from one card versus another.
  • Citi Entertainment is a program that allows you access to music, sports, gourmet experiences, and more with the added security of ID Theft Protection by Mastercard.
  • Citi will not seek to collect any unauthorized charges on your account. Any such charges are entirely concealed from you, and you will be provided with the option to dispute the charges with your card issuer.
  • The Citi Credit Card Program offers you the opportunity to see your FICO® Score at any time.

The information provided in this article covers the application process, down to other important information about the Citi Custom Cash Card.